Setting Up for Success: How to work with a translator

So, you’ve evaluated your translation needs, made a search on the ATIA membership directory or connected with a good translation agency, and assessed your candidate’s qualifications to find someone professional, trained, and deeply experienced in the exact area of translation that you need. Now, how to optimize your working relationship with this translator? Good communication … Continue reading Setting Up for Success: How to work with a translator

The Right Person for the Job: Choosing a Translator

A quick search online for any given language pairing could bring up pages and pages of translators working all over the world. How do you sort the true professionals from the crowd? How do you make sure that you will get the product you need? Choosing the right translator for a job can seem overwhelming … Continue reading The Right Person for the Job: Choosing a Translator

Making Quality Interpreting Services Easier to Access: Interview with Mayagwe Director Bill Dodd

This month, ATIA sat down with Mayagwe founder and director Bill Dodd to talk about how the platform is revolutionizing access to professional interpreters. With numerous ATIA members represented on the tech platform, Mayagwe represents the way of the future for clients to connect with certified interpreters and procure their services. What is Mayagwe? Mayagwe is a … Continue reading Making Quality Interpreting Services Easier to Access: Interview with Mayagwe Director Bill Dodd

Practicing Customer Service as a Freelancer: Nine tips for translators and interpreters

Providing customer service based on communication, responsiveness and integrity is essential to a successful freelance career. When seeking new clients, customer service is what sets one certified expert apart from another. It is also what keeps clients returning. But what does good customer service actually look like for a translator or interpreter? We have nine … Continue reading Practicing Customer Service as a Freelancer: Nine tips for translators and interpreters

The Art of Exceeding Client Expectations: Why customer service should matter to freelancers

As a freelance translator or interpreter, you’ve dedicated years to learning your craft, building a portfolio and mastering certifications. You may want to believe that your specialized knowledge and experience will speak for (and sell) itself, but succeeding as a freelancer takes a whole host of other skills. A freelancer has to be his or … Continue reading The Art of Exceeding Client Expectations: Why customer service should matter to freelancers