Important Tips for Working with Language Service Providers

As a new translator starting out or a seasoned professional who likes to keep things simple, it might be the case that you decide you want to work for a Language Service Provider (LSP) or translation agency rather than seeking out clients directly. Whatever your reasons for pursuing work with an LSP, there are some important tips that can make your time with them more productive and mutually successful.

Recently, ATIA held a webinar with the CEO of Alpha Translations Canada, Michele Hecken. Michele went through a ton of introductory tips for working with LSPs and we are picking out and adding to our favourites for all of you.

Deliver on what you promise to.

This might sound obvious but the snowball effect when working for LSPs is very real. The more solid work you produce, the more you will be offered. And the busier you will be. Note that LSPs sift through hundreds and hundreds of translation CVs regularly so your position there is always a bit tenuous, but one way to have job security is to be reliable for quality translations delivered on-tie, every time. As harsh as that sounds, this is the world of working for LSPs. They are usually producing work globally and generally have a very large translator database. Everyone has off-days but there is less opportunity to come back from a few of those when working for an LSP simply because of the size of these organizations and how in-demand they are by clients and professionals alike. Stay consistent and manage your time to deliver quality translations regularly.

Specialize!

This might seem counter-intuitive because you would think that the more types of translations you do would *translate* into more types of work offered, but this is generally not the case. The more you specialize in specific types of translations, the more work you are likely to build up in your area of expertise. You might even garner a reputation as the go-to translator for that specialization. Never be afraid to turn down translation work that you are not qualified to attend to – the LSP will likely respect your knowledge of your own boundaries and will appreciate that you don’t take on anything that is outside your areas of expertise, which could result in subpar translations.

Embrace the technological revolution!

Translations-by-hand are still often seen as the best method for accuracy but they may be more time-consuming than you or the LSP you work for would like. At ATIA, we know folks who recommend avoiding machine translations wherever possible. At the same time, there are some technological tools which make your work a lot easier – especially for everything but the translation itself! Use appropriate software for formatting, scheduling your work, storing your work, and invoicing at the end of the day. We have written about this previously, so be sure to check out the best online tools for professional translators.

Stay in your lane.

Knowing your place as a translator is important for keeping yourself sane and on-track. It isn’t your job to work on source texts so if you find errors, don’t edit them. Simply translate to the best of your ability the meaning of the text. You can introduce a translator’s note to draw attention to project manager about the original errors who can then advise the client.

Essential Tips for Writing Your Translation CV

Translation agencies and organizations looking to hire in-house translators tend to receive a high volume of applications, even on a weekly basis. It becomes increasingly important then to ensure that your CV stands out in all the right ways. But what does this mean? Below, we explore the “dos and don’ts” of translation CVs.

Do:

  • Highlight your assets in education and experiences. It is not unusual to put the most relevant education and work in bold to draw the hiring officer’s eye to that first and foremost.
  • Tell them a bit about yourself. The most important part of your CV is you and you are what will make it stand out from the rest! Take the time to write a short description of yourself that includes your motivations, skills and language combinations.
  • List your relevant work experiences from the most recent to the oldest examples
  • Include your published materials, being clear to highlight any books or peer-reviewed articles, research work and translations. If you can include links to each item, this will help your case in terms of ready accessibility for the hiring officer
  • Include your professional associations, including your level of certification with ATIA
  • List your relevant education experiences from the most recent to the oldest examples.
  • Include any relevant awards, scholarships, bursaries or other recognitions you have received.
  • Be specific about your language skills including listing your specialized translation fields (such as medical, court etc), as well as the language combinations you hold and your level in each combination.
  • Include information about your computer skills including (but not limited to): knowledge of the Microsoft Office Suite or its equivalences (Mac OS, Google, etc); CAT tools or other management systems you may use; and any web skills you have.
  • Include a few other small details that help you stand out. These can be some of your interests, as well as other assets you have such as a driver’s license, if relevant.

Don’t:

  • Exceed 2 pages. One page is preferable.
  • Mess with formatting. Avoid strange fonts or making things difficult to read. Do not use colours or decorative elements to stand out – this just makes your CV look like it is not polished.
  • Include a photo of yourself. This will get you sent directly to the “toss” pile, no matter how perfect you are for the posting. It makes employers uncomfortable to see a picture of you which could influence how you and your application are received.
  • Include every job you have ever had in your “work experience” section. It isn’t relevant that you were a barista 8 years ago and worse, it can make your CV looks muddled. The “translation” to the hiring officer is that you aren’t very focused on your translation career.
  • Don’t include your grades with your education experiences. It takes up space and is not necessary unless you graduated with honours or distinction.
  • Write a separate cover letter – not many officers the time to read these anymore, especially if they receive a stack of them every week. A short email with your basic personal introduction, and some highlights from your attached CV are enough.
  • Forget to attach the CV. Everyone makes this mistake at some point and some places are more forgiving than others but it is best if you don’t make this mistake.