Practicing Customer Service as a Freelancer: Nine tips for translators and interpreters

Providing customer service based on communication, responsiveness and integrity is essential to a successful freelance career. When seeking new clients, customer service is what sets one certified expert apart from another. It is also what keeps clients returning. But what does good customer service actually look like for a translator or interpreter? We have nine … Continue reading Practicing Customer Service as a Freelancer: Nine tips for translators and interpreters

Translation & The Richness of Culture (An Interview with ATIA President Perla Ben-Zvi)

In the coming months, the Association of Translators and Interpreters of Alberta (ATIA) will be profiling some of our prominent members and those who have served (or continue to serve!) ATIA in a volunteer capacity. This month, we talked to Perla Ben Zvi, certified translator and current president of ATIA. How long have you been part of ATIA? In the year 2002 … Continue reading Translation & The Richness of Culture (An Interview with ATIA President Perla Ben-Zvi)